Shipping Policy

Shipping & Returns Policy

At Heatcheckgr LLC, we are committed to providing our customers with authentic and high-quality products. Please review our policy below before making a purchase.

Shipping

  • Orders are processed and shipped within 2–4 business days after payment is confirmed.

  • Tracking information will be provided once your order has been shipped.

  • Shipping times may vary depending on the carrier and your location.

All Sales Are Final

  • All sales are final. We do not accept cancellations, returns, or exchanges once an order has been placed.

Refunds & Exceptions

Refunds will only be issued under the following circumstances:

  1. Item Not as Described – If the product you receive is materially different from the description provided on our website.

  2. Non-Authentic Item – If the product is proven to be inauthentic.

To request a refund under these conditions:

  • Contact us at Heatcheckgr@heatcheckgrllc.net within 48 hours of receiving your order.

  • Provide clear photos and any relevant details to support your claim.

  • Claims will be reviewed on a case-by-case basis. If approved, we will issue a refund to your original payment method.

International Shipping

Heatcheckgr LLC proudly ships worldwide. International orders are subject to an additional shipping charge, which varies based on your location and the carrier’s rates.

  • Shipping costs will be calculated at checkout.

  • Delivery times vary depending on the destination country and customs processing.

  • Buyers are responsible for any customs duties, taxes, or import fees charged by their country.

  • We are not responsible for delays caused by customs inspections, local carriers, or other factors beyond our control.

Customer Responsibility for Shipping Information

When placing an order on Heatcheckgr.net, it is the customer’s sole responsibility to provide a complete and accurate shipping address. To avoid delivery issues or delays, please ensure the following before completing your order:

  1. Verify the recipient’s full name, street address, apartment/suite number (if applicable), city, state/province, ZIP/postal code, and country.

  2. Confirm that all details are current and accurate.

Additional Costs for Incorrect Addresses

If an incorrect or incomplete address is provided, resulting in delivery complications, the customer will be responsible for any additional costs. These may include, but are not limited to:

  • Return Shipping Fees: If an order is returned to us due to an incorrect or incomplete address.

  • Re-shipment Fees: If the order must be sent out again to the corrected address.

  • Carrier Address Correction Fees: Any charges billed to us by the shipping carrier for address updates.

  • Delayed Delivery: Heatcheckgr LLC is not liable for delays caused by address errors.

Address Verification

We strongly recommend customers use the address verification tools provided at checkout to confirm accuracy before placing an order. Doing so helps prevent delivery issues and unexpected costs.

For any questions, please contact us at Heatcheckgr@heatcheckgrllc.net.